Hey there!

Fresh off a decade-long adventure at BigCommerce, I'm now looking for my next big ride in the world of tech and beyond. Welcome to my corner of the internet!

Learn More About Me!

Who I Am

Dante Munoz Profile

So, who am I? I'm a seasoned e-commerce pro, having spent almost 10 years growing from customer support to a Senior Marketplace Operations Manager. I absolutely love diving deep into how online platforms work, making sure apps and themes play nice, and basically ensuring everything runs smoothly for merchants and partners. It's all about making digital experiences awesome!

Outside of work, you'll definitely find me hitting the trails on my bike (or in my 4Runner!), drumming away, or just enjoying the great outdoors. I'm all about building cool stuff, solving tricky puzzles, and always learning something new. I believe in bringing that same passion and problem-solving spirit to every challenge, professional or personal!

My Professional Journey

My Toolkit

E-commerce & Platform Wizardry

  • BigCommerce (SME: Stencil, Catalyst)
  • Shopify (familiarity with platform functionality)
  • Marketplace Management
  • App & Theme Lifecycle Management (Review, Launch, Updates)
  • User Acceptance Testing (UAT)
  • Accessibility Compliance Auditing

Tech & Troubleshooting Superpowers

  • APIs (BigCommerce v2/v3, GraphQL, RESTful)
  • API Traffic Verification & Troubleshooting
  • Jira (Advanced Proficiency)
  • Salesforce (Sales & Service Cloud, Lightning)
  • GitHub
  • Kibana 5, Tableau, Internal Reporting Tools
  • Contentful, Algolia Search
  • Launchbay
  • HTML, CSS, JavaScript (understanding for troubleshooting/UAT)

People & Process Power-Ups

  • Complex Troubleshooting & Strategic Thinking
  • Technical Liaison & Communication
  • Cross-functional Collaboration
  • Stakeholder & Partner Relationship Management
  • Customer Service Excellence
  • Process Development & Optimization
  • Detail-Oriented Analysis

My Adventures Beyond Work

Cycling Obsession πŸš΄β€β™‚οΈ

Whether it's hitting the gravel, shredding trails, or cruising fixed-gear style, I live for two wheels. It's where I find my flow, push my limits, and connect with the world around me.

See my rides on Strava!

Great Outdoors ⛰️

When I'm not on the bike, you'll often find me exploring off-grid. There's nothing quite like fresh air, wide-open spaces, and the quiet of nature to reset and recharge.

Drumming Since '03 πŸ₯

I've been a drummer since I was 13, and it's a huge part of who I am. Laying down a beat is my creative outlet, a way to express myself, and a fantastic way to unwind.

Let's Connect!

Ready to chat about e-commerce, tech, or maybe even bikes and drumming? I'm always open to new connections and opportunities.

Email: Damunoz32@gmail.com

LinkedIn: My LinkedIn Profile

© 2025 Dante Munoz. All rights reserved.